Needs you◈Alert Agent
Refund requests up 4× since Friday, almost all on the Pro plan.
47 tickets72 hours18 accounts72% negative
Why it matters: two of those accounts renew this month, worth €8.4k MRR combined.
Open investigationDismiss
Kobal turns support signals into action.
The AI that runs your support operations.
Kobal connects to your helpdesk, reads every ticket, and runs the operation behind it, so your team always knows what’s broken, who’s at risk, and what to do about it.
Good morning, Arthur. Volume is up 18% on last Tuesday, driven by one issue. Two accounts need a human today.
Investigating◎Risk Radar
Acme Corp has gone quiet after a bad exchange.
3 urgentsentiment falling€4.2k MRRrenews in 6 wks
Why it matters: silence after an escalation is the strongest churn signal we track.
Notify ownerSee timeline
Why tickets are only half the story
Your helpdesk manages conversations. Kobal runs the operation behind them.
A ticket can close while the underlying issue keeps growing, the customer stays at risk, and the promised follow-up disappears. Kobal connects those conversations into the work the company still needs to do.
The dashboard way
Charts and tags pile up. The signal disappears into the noise, and nobody acts until a customer escalates.
The Kobal way
One ranked list of situations, each with its evidence, its business impact, and a button at the end.
◈Open →
Refund spike on Pro plan
47 tickets · €8.4k MRR at renewal
◎Notify →
Acme Corp at risk
Quiet after escalation · renews in 6 wks
▤Sent ✓
Login issue → Engineering
Routed with 47 examples attached
One system. Five jobs, done without you asking.
You never have to remember to open Kobal to get value from it. Scroll through the five things it does behind the scenes.
Category, urgency, sentiment, language and churn signal, added the moment a ticket lands. Nobody tags tickets by hand again.
Payment failed on renewal: can’t access account
BillingUrgentNegativeChurn signalEnglishPro plan
One system for the work behind every ticket.
Kobal helps your team understand what is happening, prioritize what matters, act with control, and improve the operation every week.
Understand
Find the issue. Ask the history.
Cluster recurring problems and question every support conversation with the evidence attached.
Prioritize
Know what matters before it escalates.
Connect every issue to customer risk, revenue, renewal timing, and the next best action.
Act
Turn signals into coordinated work.
Specialized agents investigate, prepare, route, and monitor the response, with autonomy you control.
Improve
Make the whole operation learn.
Repair knowledge from real gaps and send every team the support story that belongs to them.
Integrations with helpdesks, CRMs, and more.
Kobal connects the systems around support: where conversations start, decisions happen, and work gets done. Every signal carries its evidence and follow-up across tools.
- Zendesk
- Intercom
- HubSpot
- Freshdesk
- Slack
- Microsoft Teams
- Notion
- Aircall
- Jira
- Linear
Live in 30 minutes. Useful by tomorrow.
No migration, no changing how your team works. Kobal reads your history and starts finding things before you’ve finished your coffee.
- 01First 30 min
Connect your helpdesk.
One OAuth click for Zendesk, Intercom or HubSpot. Kobal reads your site to build context. No twenty-question setup.
- 02Tonight
It reads your history.
Kobal imports past tickets and proposes your categories. You approve, edit or reject; never a blank page.
- 03Tomorrow
Your first read.
Not a cold empty screen, but a first look at what’s already broken and who’s already at risk in your data.
- 04This Monday
Your first report.
The weekly support story lands in Slack automatically. The habit starts without anyone building a slide.
Stop reading tickets. Start running support.
Kobal finds what’s broken, who’s at risk, and what should happen next.